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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Perry

January 14, 2026

5  out of  5
rating by Danielle Perry
"I had the most wonderful experience working with Trey! I was new to shopping auto insurance and felt a bit overwhelmed with disparaging rates from several other competitors. From the moment I sent in my inquiry to State Farm, I was not bombarded with excessive phone calls to pressure me into signing a policy that I did not understand. Trey sent a text along with a copy of a quote similar to my current policy. Off the bat I was perplexed by how affordable the rates were compared to other insurance companies. Once speaking with Trey, he guided me through the entire process with his advice and what would be best for me in terms of coverage. I was totally surprised to have my new policy be less than half as what I was currently paying in auto insurance with the same full coverage. My only regret was not reaching out to State Farm earlier. Trey was the absolute best and very transparent throughout the process. Totally happy being a new State Farm member!"
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Cricket whisperer

January 14, 2026

5  out of  5
rating by Cricket whisperer
"Trey was awesome thanks again buddy..got me all set up and insured with just of a couple of questions and I was "on the road again".."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Trey was able to get you set up quickly and smoothly. If you ever need anything else or have questions in the future, don't hesitate to reach out. Safe travels!"
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Tao Stephens

January 14, 2026

5  out of  5
rating by Tao Stephens
"Service was GREAT!!!!!!!!!"
We responded:
"Thank you, Tao! We're delighted to hear you had a great experience. We appreciate your support and look forward to serving you again!"
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Yulanda Alvarez

January 14, 2026

5  out of  5
rating by Yulanda Alvarez
"Trey had been fantastic. He spent a lot of time walking us through the process of chosing the best plan for our family. He gave us several options to choose from and was very patient as we took time to decide."
We responded:
"Thank you so much, Yulanda! We're glad Trey could provide you with excellent service and help you find the best plan for your family. We appreciate your kind words and are here anytime you need assistance!"
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Diana Meinecke

January 13, 2026

5  out of  5
rating by Diana Meinecke
"I am elderly and do not understand the phone or emails. The agent answered my questions and got me enrolled in new car insurance and at a great price! Unfortunately, I used a great deal of her time!"
We responded:
"Thank you so much for your kind words, Diana! We're happy to hear our agent could assist you patiently and help you get the right car insurance at a great price. Please don't worry about the time spent—that's what we're here for! If you ever need help again, just reach out. Wishing you all the best!"
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Ashley Lasseter

January 13, 2026

5  out of  5
rating by Ashley Lasseter
"Trey was very patient with my questions and worked hard to find discounts on top of a much lower rate than previous company already."
We responded:
"Thank you, Ashley! We're glad Trey was able to patiently answer your questions and find you great discounts. We appreciate your feedback and look forward to helping you again in the future!"
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Jeff Jenkins

January 13, 2026

5  out of  5
rating by Jeff Jenkins
"Trey Brown was very professional, knowledgeable but down to earth. He explained everything throughly and answered every question I had. We had been with the same company for many years and the customer service we received from Trey was fantastic! Trey was able to get us much much lower premiums for our auto and home with even more coverage. I highly recommend you giving Trey the opportunity to see what he can do you!"
We responded:
"Thank you so much for your wonderful review, Jeff! We're thrilled to hear that Trey provided you with professional, knowledgeable, and down-to-earth service. It's great that he could help you secure better coverage at much lower premiums. We truly appreciate your recommendation and look forward to assisting you and others in the future!"
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Candy allen

January 13, 2026

5  out of  5
rating by Candy allen
"Trey was very patient and thorough. I have been with the same company for many years and never had the customer service Trey provided. Additionally, even though I’ve been a loyal customer to a major company, Trey was able to get me a better rate. I highly recommend!"
We responded:
"Thank you so much, Candy! We're thrilled to hear that Trey provided you with exceptional service and was able to secure a better rate for you. Your recommendation means a lot to us. We're here anytime you need assistance!"
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James Glozier

January 13, 2026

5  out of  5
rating by James Glozier
"First of all Katie was so pleasant and put me to agt Joe Cave. Very knowledgeable and answered questions I didn't know that I had"
We responded:
"Thank you, James! We're happy to hear that Katie and Joe provided you with knowledgeable and friendly service. It's great they could address all your questions, even the ones you hadn't thought of. We appreciate your feedback and are here whenever you need us! What a sweet ride! Congratulations!!!"
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Wayne Saylors

January 13, 2026

5  out of  5
rating by Wayne Saylors
"Trey was AWESOME! He helped me transfer from a company I have done business with for over 30 years an absolute breeze. He was very knowledgeable and spot on with all my questions and concerns. Are you dreading the headache of changing insurance companies…don’t pick up the phone and contact Trey today, he will take great care of you."
We responded:
"Thank you, Wayne! We're so glad Trey made your transition smooth and hassle-free. Your kind words mean a lot, and we're happy he could address all your questions and concerns. If you ever need anything else, Trey and the team are here to help!"
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Erika Nunez

January 13, 2026

5  out of  5
rating by Erika Nunez
"The customer service is very good 👍, thank you Liz for your service"
We responded:
"Erika, Thank you so much for your kind words! We're thrilled to hear that Liz provided you with excellent service. We’ll be sure to pass along your appreciation to her. If you ever need anything else, we're here to help!"
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Joe Disharoon

January 12, 2026

5  out of  5
rating by Joe Disharoon
"Macall our agent was fantastic! He saved us from our other company and was extremely polite and helpful. We can’t say enough good things about him. Thanks again Macall"
We responded:
"Joe, Thank you so much for your kind words! We're thrilled to hear that Macall was able to provide you with excellent service and help you through the process. We truly appreciate your trust and support. If you ever need anything else, don’t hesitate to reach out!"
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Natasha M

January 12, 2026

5  out of  5
rating by Natasha M
"After the headache of calling over 10 different insurance agencies, I really wish I had found Trey Brown from State Farm first. He was able to address all of my auto insurance needs quickly — and went above and beyond by saving me even more money on hospital and renters insurance at a much cheaper price than what I was previously paying. I didn’t have to wait 30 minutes on the phone, deal with endless emails, or jump through hoops. Trey got me the best coverage and discounts within 15 minutes. He was efficient, knowledgeable, and genuinely helpful. I appreciate him so much and would highly recommend Trey to anyone looking for insurance without the stress. Thank you so much Trey!! Someone give him a raise please!!"
We responded:
"Natasha, Thank you so much for sharing your experience! We're delighted to hear that Trey was able to make the insurance process smooth, efficient, and affordable for you. We’ll be sure to pass along your kind words and the shout-out for a raise! Your recommendation means a lot to us. If you ever need anything else, Trey and the team are here to help!"
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Eddie Bailey

January 12, 2026

5  out of  5
rating by Eddie Bailey
"Great customer service. Was a bit skeptical at first with the report due to how expensive my last carrier quoted me at. Asked if they pulled NVR and clue and Kallie said yes. My wife and I were stoked! Signed up last week. Can’t wait to bundle our Home and Auto next year! Thank you guys for helping us save on our Auto Insurance!🙏🏾"
We responded:
"Eddie, Thank you for the wonderful review! We're so glad Kallie could help ease your concerns and provide you with great service and savings. We’re excited to assist you with bundling your Home and Auto insurance next year. If you need anything in the meantime, just let us know!"
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Abby

January 12, 2026

5  out of  5
rating by Abby
"Blake is really a nice guy to talk to. Explain everything in detail and help a lot"
We responded:
"Abby, Thank you for your kind words! We’re so happy to hear that Blake was able to explain everything clearly and provide the support you needed. It’s important to us that our clients feel comfortable and well-informed every step of the way. If you ever have any questions or need assistance, feel free to reach out anytime!"
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Michele Robbins

January 10, 2026

5  out of  5
rating by Michele Robbins
"Ben was very responsive, knowledgeable and friendly. He helped me get the right coverage to meet my needs. I highly recommend State Farm and Ben for your insurance needs."
We responded:
"Michele, Thank you so much for your wonderful review! We're delighted to hear that Ben was able to provide you with responsive, knowledgeable, and friendly service to find the right coverage for your needs. Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance in the future. Thanks again for choosing State Farm!"
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Michele Robbins

January 10, 2026

5  out of  5
rating by Michele Robbins
"Ben was very responsive, knowledgeable and friendly. He helped me get the right coverage for my needs. I highly recommend State Farm and Ben for your insurance needs."
We responded:
"Michele, Thank you so much for your wonderful review! We're delighted to hear that Ben was able to provide you with responsive, knowledgeable, and friendly service to find the right coverage for your needs. Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance in the future. Thanks again for choosing State Farm!"
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J D.

January 9, 2026

5  out of  5
rating by J D.
"It was awesome to work with Blake, he made it easy to get exactly what I needed. State Farm!!!"
We responded:
"J D., Thank you for your fantastic review! We're thrilled to hear that Blake made the process easy and helped you get exactly what you needed. We appreciate your enthusiasm for State Farm and look forward to assisting you with all of your insurance needs. "
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Aaron

January 9, 2026

5  out of  5
rating by Aaron
"Hands down the best insurance agency I’ve ever worked with. The Matthew Scott State Farm agency is absolutely outstanding and the entire team goes above and beyond every single time. They are consistently professional, friendly, supportive and truly care about their clients. The positive energy and exceptional customer service make every interaction a pleasure. A special shout out to Hope she is phenomenal! Incredibly knowledgeable, professional and always willing to take the time to make sure everything is handled perfectly. It’s rare to find a team this dependable, kind and genuinely committed to excellence. I couldn’t recommend them more highly!"
We responded:
"Aaron, Thank you so much for your incredibly kind and detailed review! We are truly honored by your words and thrilled to hear that the Matthew Scott State Farm agency has consistently provided you with outstanding service. Our team, especially Hope, will be delighted to hear your shout-out — she truly embodies the professionalism and care we strive for. Your recognition of our commitment to excellence means the world to us. We look forward to continuing to support you with all your insurance needs!"
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kira L

January 9, 2026

5  out of  5
rating by kira L
"I had Trey as my agent, he did a wonderful job job walking me thru the process of getting car insurance for the first time. It was a very smooth and easy process, dude is awesome"
We responded:
"Kira, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Trey was able to guide you smoothly through the process of getting your first car insurance. We’re proud to have him on our team and will be sure to pass along your compliments. If you ever need assistance with life insurance or anything else, don’t hesitate to reach out. Thanks again for choosing us!"
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samarth agarwal

January 8, 2026

5  out of  5
rating by samarth agarwal
"Blake helped me out with great deals!"
We responded:
"Samarth, Thank you so much for your kind words! We're thrilled to hear that Blake was able to help you find great deals on your vehicle insurance. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your business!"
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Tonia Zolicoffer

January 7, 2026

5  out of  5
rating by Tonia Zolicoffer
"⭐⭐⭐⭐⭐ More Professional (Clean & Credible) Blake at Matthew Scott State Farm provided exceptional service from start to finish. He carefully reviewed my existing policy, explained key coverage differences in plain language, and secured improved coverage with a single deductible and a lower bundled rate. His knowledge, transparency, and attention to detail made the process smooth and informative. He was professional, patient, and open to detailed questions. I would confidently recommend this office to anyone looking for quality coverage and trustworthy service."
We responded:
"Tonia, Thank you so much for your wonderful review! We’re thrilled to hear that Blake provided you with clear explanations and helped you secure better coverage at a great rate. It’s always our goal to make the process smooth and informative, and we’re glad that came through in your experience. Your recommendation means a lot to us! If you ever have any questions or need assistance in the future, don’t hesitate to reach out."
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John Banks

January 2, 2026

5  out of  5
rating by John Banks
"Reilly Black was my salesman/agent. He is very knowledgable and professional. He was extremely helpful and very respectful of my needs. I highly recommend him if you’re looking for insurance!"
We responded:
"John, thank you so much for your 5 star review! We are glad to hear Reilly was respectful of your needs and provided a great experience! We look forward to being your agency of choice for years to come!"
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laquanda johnson

January 2, 2026

5  out of  5
rating by laquanda johnson
"IF U WANT SOME GREAT AFFORDABLE INSURANCE STATE FARM IS THE PLACE"
We responded:
"Laquanda, Thank you so much for your kind words and positive feedback! We're delighted to hear that you found our vehicle insurance affordable and that you're happy with our service. At Matthew Scott State Farm, we strive to provide great coverage at reasonable prices, and your recommendation means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!"
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Rowan

January 2, 2026

5  out of  5
rating by Rowan
"Trey was great, helped a lot. Very patient!!"
We responded:
"Rowan, thank you so much for your review! Your feedback means a lot and we are happy to hear that Trey helped you! "