Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarom Nuon

Sarom Nuon

August 19, 2026

5  out of  5
rating by Sarom Nuon
"Had to shop around for a new policy and State Farm sent me a great quote. The customer service was spot on and I couldn't be happier. Big thanks to Kallie for making the process smooth."
We responded:
"Thank you, Sarom! We’re so glad Kallie made shopping for a new policy simple and provided such a great experience from start to finish. We’ll be sure to pass along your kind words to her. We truly appreciate you choosing our team!"
Profile photo of Zak Bzd

Zak Bzd

August 18, 2026

5  out of  5
rating by Zak Bzd
"I started my new insurance today with state farm and a big part of that was due to how helpful and nice my agent Joe was with me! Thank you a lot!"
We responded:
"Thank you, Zak! We’re so glad Joe made getting your new insurance set up such a positive and easy experience. We’ll be sure to share your kind words with him. Welcome to State Farm, and thank you for choosing our team!"
Profile photo of Alicia Meeks

Alicia Meeks

August 18, 2026

5  out of  5
rating by Alicia Meeks
"I saved so much money by answering the phone!! Could not have happened at a better time."
We responded:
"Thank you, Alicia! We love hearing that one phone call turned into such a great experience—and some welcome savings at just the right time! We’re so glad our team could help with your insurance needs. Thank you for trusting us and for sharing your experience!"
Profile photo of Mee Mee

Mee Mee

August 17, 2026

5  out of  5
rating by Mee Mee
"Had a great experience With Reilly. I will recommend him anytime any day because he went over and beyond till he got me the best deal."
We responded:
"Thank you so much, Mee Mee! We’re thrilled to hear Reilly went above and beyond to help you find a great option for your insurance needs. We truly appreciate your recommendation and are so glad you had a great experience with him!"
Profile photo of Jada Corbin

Jada Corbin

August 14, 2026

5  out of  5
rating by Jada Corbin
"Staff was so nice and worked with me during a very stressful move. Everything was smooth and done efficiently!"
We responded:
"Thank you, Jada! Moving can definitely be stressful, so we’re glad our team was able to make the insurance side of things smooth and easy for you. We really appreciate your kind words and your 5-star review!"
Profile photo of Fidel Garcia

Fidel Garcia

August 13, 2026

5  out of  5
rating by Fidel Garcia
"Helped save money and was quick which was"
We responded:
"Thank you, Fidel! We’re glad our team was able to make the process quick and help you save on your vehicle insurance. We appreciate you choosing us and taking the time to leave a 5-star review!"
Profile photo of Kontaunya

Kontaunya

August 11, 2026

5  out of  5
rating by Kontaunya
"Reilly was amazing what above and beyond with my Auto & Homeowners policies!"
We responded:
"Thank you, Kontaunya! We’re so glad Reilly went above and beyond to help with your auto and homeowners insurance. We’ll be sure to share your kind words with Reilly, and we truly appreciate you trusting our team with your coverage!"
Profile photo of Jane Murphy

Jane Murphy

August 9, 2026

5  out of  5
rating by Jane Murphy
"Matthew Scott State Farm Insurance in Cartersville goes the extra mile to make sure our policies are exactly what we need and advising us on ways to save costs. We bundle our home and cars for extra discounts and Reilly was there to answer all our questions. We highly recommend this agency for your insurance needs."
We responded:
"Thank you so much, Jane! We’re happy to hear Reilly took the time to answer your questions and help make sure your home and auto policies fit your needs. Providing knowledgeable, attentive service is something our entire team takes pride in. We truly appreciate your trust in Matthew Scott State Farm and your wonderful recommendation!"
Profile photo of ALEXIS VANCE

ALEXIS VANCE

August 6, 2026

5  out of  5
rating by ALEXIS VANCE
"Matthew has great customer service. He provided me with the information needed and was able to save me money on my premium. He followed up with me just as he said he would to finalize everything."
We responded:
"Thank you so much, Lexis! We’re glad to hear Matthew provided great service, kept you informed, and followed through every step of the way. It’s even better knowing he was able to help you save on your premium. We truly appreciate you taking the time to share your experience with us!"
Profile photo of Alexander Davis

Alexander Davis

July 24, 2026

5  out of  5
rating by Alexander Davis
"I went looking for better insurance rates and tmstatr farm delivered in full a lot of discounts and bonus insurance for other things o don’t have , was in touch with Matthew Scott team and they did a great job of helping me"
We responded:
"Alexander, thank you for sharing! It’s great to hear how we were able to deliver on great rates and discounts while making your coverages better. Your recommendation means a lot! Thank you "
Profile photo of Betsabe Griffin

Betsabe Griffin

July 23, 2026

5  out of  5
rating by Betsabe Griffin
"I had Matt as my State Farm Bureau today helping me to save money on my auto insurance. Great personality and also good at giving discounts!!"
We responded:
"Betsabe, thank you so much for your kind words! It means so much that you had a great experience. We look forward to help you for years to come. "
Profile photo of Vitor Sega

Vitor Sega

July 23, 2026

5  out of  5
rating by Vitor Sega
"Really good. Agents are really nice and make everything to get in the best price for you!!"
We responded:
"Thank you, Vitor. We truly appreciate you taking the time to share your experience. Our team is committed to providing friendly service and helping customers explore the coverage options that best fit their needs. We’re grateful for your trust and appreciate the opportunity to serve you.
"
Profile photo of Joy Kendricks

Joy Kendricks

July 22, 2026

5  out of  5
rating by Joy Kendricks
"Robbie is my agent and when I tell you I ducked and dodged because I’m a creature of habit and complacent. I didn’t want to leave my other insurance, but I realized I was loyal to something that wasn’t loyal to me. Plus Robbie guided me through all my anxiety and helped me understand what I was really missing out on. Robbie you are my MVP. I plan on working with you and State Farm for a long time. What a wonderful experience."
We responded:
"Joy, thank you for your thoughtful words. We know making a change can feel overwhelming, and we're so glad Robbie was there to guide you with patience and understanding. Helping our customers feel informed and confident in their decisions is exactly what we strive for. We truly appreciate your trust and are excited to have you as part of our State Farm family."
Profile photo of Tim and Kathy Broyles

Tim and Kathy Broyles

July 17, 2026

5  out of  5
rating by Tim and Kathy Broyles
"Great agent! His team care"
We responded:
"Tim and Kathy, thank you so much for taking time to share! We are so happy to hear how we took care of your family. We look forward to speaking with you again soon."
Profile photo of Phillip Shirey

Phillip Shirey

July 16, 2026

5  out of  5
rating by Phillip Shirey
"Excellent experience! He called after I submitted a request to Insurify. I am saving over $3,000 a year on my car and home insurance and it only took a few minutes to get done. Some of my coverages are even a little higher than my previous insurance."
We responded:
"Phillip, thank you so much for sharing! We are thrilled to hear how we were able to save you money and get you in a better position. We look forward to being your agency of choice for years to come. "
Profile photo of Betty Willoughby

Betty Willoughby

July 15, 2026

5  out of  5
rating by Betty Willoughby
"Matthew was a lot of help he made sure I got to the right person to help me her name was Sarah and believe me she really knows how to treat people they were both excellent in my book don't mind calling and talking to neither one of them thank you and may God bless you"
We responded:
"Betty, thank you so much for your kind words! It means so much that you had a great experience working with our team. We appreciate you and your support and look forward to speaking with you again soon! - Matthew"
Profile photo of Daniel Larson

Daniel Larson

July 10, 2026

5  out of  5
rating by Daniel Larson
"Kallie has just a has such a wonderful spirit and is so quick to help out. I always enjoy speaking with her.. Thank you for everything you do!"
We responded:
"Thank you, Daniel. We truly appreciate you taking the time to share such kind words. Kallie has a genuine passion for helping others, and we're so glad her kindness and willingness to help have made such a positive impression. We'll be sure to share your feedback with her, and we appreciate the opportunity to serve you.
"
Profile photo of Marcia Greenwood

Marcia Greenwood

July 9, 2026

5  out of  5
rating by Marcia Greenwood
"Reilly was so great. He understood everything that was going on ans was very patient with me. I will recommend him to everyone I know. Thank you very much for your help and support."
We responded:
"Marcia, thank you for your thoughtful review. We're glad Reilly was able to provide the patience, understanding, and support you were looking for. Building trust and making sure our customers feel heard is something we value greatly. Thank you for recommending our team."
Profile photo of Robert ONeill

Robert ONeill

July 8, 2026

5  out of  5
rating by Robert ONeill
"Trey was ON TOP of everything for me from the get go. Fortunately, I have not needed to use this service, but I feel the service In receive will be the same when needed"
We responded:
"Thank you, Robert. We truly appreciate you taking the time to share your experience. Trey is dedicated to providing responsive, attentive service from day one, and we're glad that gave you confidence in choosing our agency. We look forward to continuing to be here whenever you need us.
"
Profile photo of Bettye Ludd

Bettye Ludd

July 3, 2026

5  out of  5
rating by Bettye Ludd
"Great patience and professionalism with Robbie!!"
We responded:
"Thank you for sharing your feedback, Bettye! We appreciate your recognition of the service you received and are happy to hear you had a positive experience with our office. We value the opportunity to assist you! - Matthew "
Profile photo of hazina bellamy

hazina bellamy

July 2, 2026

5  out of  5
rating by hazina bellamy
"Greetings, excellent service. The agent Reilly was awesome. As soon as I called he collected the information he needed. I was given a quote within 5 minutes. Reilly was able to save me $200.00. Way better than what I was paying before.
Thank you Reilly for a fast, and cost effective insurance plan. It was a pleasure talking to you.

Five Star Service ⭐️ ⭐️⭐️⭐️⭐️
Highly Recommend 😊"
We responded:
"Thank you for taking the time to leave such a thoughtful review, Hazina! We appreciate your feedback and are happy to hear that your experience with our agency was a positive one. Our office is committed to providing a welcoming and helpful experience for every customer. Thank you for choosing our office and for your recommendation! - Matthew"
Profile photo of Penny Rule

Penny Rule

July 2, 2026

5  out of  5
rating by Penny Rule
"State Farm was able to give me a much better rate than I had previously. Trey was very helpful helping me understand my options as well as talk me through all the steps to follow. I’m not the best with technology and he was very patient and courteous and talked me through every step. I highly recommend State Farm. A 10/10 experience."
We responded:
"Thank you for taking the time to share your experience, Penny! We appreciate your kind words and are glad to hear you had a positive experience with our agency. We strive to provide helpful and courteous service throughout each interaction. Thank you for choosing our agency and for your recommendation! - Matthew "
Profile photo of Tesha Lowe

Tesha Lowe

July 1, 2026

5  out of  5
rating by Tesha Lowe
"Kallie was very informative, saved me some money for my car insurance..I would definitely recommend her expertise and service to the others..GREAT JOB!!!"
We responded:
"Tesha, thank you so much for your feedback. It’s great to hear how Kallie was informative, and also able to save you money. We would be happy to have the opportunity to help your friends and family. Thank you! "
Profile photo of Stacy Gipson

Stacy Gipson

June 29, 2026

5  out of  5
rating by Stacy Gipson
"Matthew made a stressful process very easy and painless. I appreciate him."
We responded:
"Thank you for your kind review, Stacy! We’re glad to hear the process felt smooth and easy, and we appreciate you taking the time to share your experience. We look forward to being here whenever you need us! - Matthew"
Profile photo of Amy Bowers

Amy Bowers

June 23, 2026

5  out of  5
rating by Amy Bowers
"My experience with this group has always been exceptional. As an example, recently Paula helped me navigate the communications with another insurance company of a person who totaled my car in a wreck."
We responded:
"Amy, thank you so much for taking the time to share how Paula helped you. It’s great to hear how she helped navigate communications with the other company and provided exceptional service. We look forward to speaking with you again soon. "