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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Raatz

March 21, 2025

5  out of  5
rating by Jeffrey Raatz
"Very fast and efficient. Friendly too!!"
We responded:
"Jeffrey, Thank you for your wonderful review! We're so glad to hear you found our service fast, efficient, and friendly. We truly appreciate your feedback and look forward to serving your insurance needs for years to come!"
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Ernest

March 21, 2025

5  out of  5
rating by Ernest
"This office has the best employees, always kind and respectful. Love doing business with them"
We responded:
"Ernest, Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our team. Our employees take great pride in providing excellent service, and your feedback means the world to us. We look forward to continuing to serve you!"
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Dennis Hicks

March 13, 2025

5  out of  5
rating by Dennis Hicks
"Quality service, friendly staff highly recommend them"
We responded:
"Dennis, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your recommendation and look forward to serving you again soon!"
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Just- Do-It

March 11, 2025

5  out of  5
rating by Just- Do-It
"Great Customer Service"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. We truly appreciate your feedback and look forward to serving you again soon!"
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Jordan Sota

March 10, 2025

5  out of  5
rating by Jordan Sota
"Reilly was well equipped and was able to answer all my questions with ease. Would highly recommend asking for him if you are interested their services"
We responded:
"Jordan, Thank you for your kind words! We're so glad to hear that Reilly was able to assist you and answer all your questions. We truly appreciate your recommendation and look forward to serving you again in the future!"
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David Hensley

March 10, 2025

5  out of  5
rating by David Hensley
"Easy to work with on a new insurance policy"
We responded:
"David, Thank you for your feedback! We're glad to hear that the process was smooth and easy for you. If you need any further assistance, don't hesitate to reach out. We’re here to help!"
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Marnie Sparks

March 7, 2025

5  out of  5
rating by Marnie Sparks
"Always helpful with great service."
We responded:
"Marnie, Thank you for your kind words! We’re thrilled to hear you’ve had a great experience with our service. We're always here to help, and we look forward to assisting you again soon!"
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Jason Lamar

March 3, 2025

5  out of  5
rating by Jason Lamar
"Good customer service and down to earth interactions! Always good service with a lovely staff. I always recommend this branch and insurance."
We responded:
"Jason, Thank you so much for your kind words! We’re thrilled to hear that you’ve had great experiences with our team. We truly appreciate your recommendations and look forward to continuing to provide excellent service for you!"
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Camille Harris

February 28, 2025

5  out of  5
rating by Camille Harris
"Was offered an amazing quote Agent Mathew Scott assisted me with the whole process step by step which made it easier. Definitely would recommend State Farm"
We responded:
"Camille, Thank you for your wonderful review! We're so glad to hear that our team provided you with an amazing quote and guided you through the process step by step. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out anytime. We appreciate your support!"
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Mike Hames

February 27, 2025

5  out of  5
rating by Mike Hames
"Kallie was knowledgeable, understanding, patient & made my transfer of policy easy."
We responded:
"Mike, Thank you so much for your kind words! We're thrilled to hear that Kallie provided you with excellent service during your policy transfer. Her dedication to helping our clients is truly appreciated. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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kofi domfeh

February 21, 2025

5  out of  5
rating by kofi domfeh
"Very professional and helpful"
We responded:
"Kofi, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and they motivate us to keep providing the best service possible. "
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Lapetris Moorer

February 21, 2025

5  out of  5
rating by Lapetris Moorer
"Joe was a pleasure to work with and he was very helpful but not pushy. He laid out all the details and didn’t make it overwhelming. I appreciate the consistent checking in when he said."
We responded:
"Lapetris, Thank you so much for your fantastic review! We're delighted to hear that you had a positive experience working with Joe. Our team strives to provide helpful and supportive service without being pushy, so it’s great to know that resonated with you."
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Sherry Shogren

February 18, 2025

5  out of  5
rating by Sherry Shogren
"They were so nice and thoughtful about making sure I was getting all the discounts I qualified for. Very good experience! Thank you!"
We responded:
"Sherry, Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team could help you find all the discounts you qualified for. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon!"
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Rachel Valdman

February 17, 2025

5  out of  5
rating by Rachel Valdman
"Reilly is the best!!!"
We responded:
"Rachel, Thank you for your awesome review! We're so glad to hear that you think Reilly is the best! We'll be sure to pass on your kind words. If you need anything else, don't hesitate to reach out. We look forward to serving you again!"
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Julia Bossie

February 15, 2025

5  out of  5
rating by Julia Bossie
"Great experience with Mason"
We responded:
"Julia, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Mason. We look forward to serving you again soon!"
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Cheri Powers

February 11, 2025

5  out of  5
rating by Cheri Powers
"I am very pleased to work with Mason Scott at Matthew Scott State Farm Insurance Agency. It seems almost every 6 months auto insurance increases hundreds of dollars even with great credit and safe driving. Our homeowner policy was renewing at the same time. My policy was increasing again more than $300. As it turned out I was able to get better coverage and still save. Customer service from Mason was exceptional and personalized. He was very professional and fully explained the policies. He wasn’t aggressive or pushy. He followed up about a week after the quote and streamlined the whole process. I was not required to set up all info online. Mason took care of everything. I would recommend him highly!"
We responded:
"Cheri, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Mason Scott at Matthew Scott State Farm Insurance Agency. It’s great to know that he was able to help you navigate the complexities of your auto and homeowner policies while providing exceptional and personalized service. We strive to make the insurance process as smooth as possible for our clients, and it’s wonderful to hear that Mason exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to assist you with your insurance needs!"
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ii8aa i777

February 10, 2025

5  out of  5
rating by ii8aa i777
"A shoutout to Reilly for providing exceptional customer service. They were attentive, knowledgeable and genuinely cared about making my experience great! If you are looking for top-notch service, Reilly is the person to go to!"
We responded:
" Thank you so much for your kind words! We’re thrilled to hear that Reilly provided you with exceptional service. We pride ourselves on our team's attentiveness and knowledge, and it’s wonderful to know that it made a difference in your experience. We’ll be sure to pass along your shoutout to Reilly! We look forward to serving you again soon!"
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Amy Papszycki

February 5, 2025

5  out of  5
rating by Amy Papszycki
"Great experience!"
We responded:
"Amy, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us. Your kind words motivate our team to keep providing the best service possible. If you need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!"
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Zyon Howard

January 31, 2025

5  out of  5
rating by Zyon Howard
"Reilly provided excellent service very friendly understanding great conversationalist he is definitely someone you are blessed to have on your team I appreciate you"
We responded:
"Zyon, Thank you so much for your kind words! We’re thrilled to hear that Reilly provided you with excellent service and made your experience enjoyable. He truly is a valuable member of our team, and your appreciation means a lot to us. If you need anything else, please don’t hesitate to reach out!"
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M Douglas

January 29, 2025

5  out of  5
rating by M Douglas
"Agent Colin @ The Matthew Scott Agency is the agent who assisted me with the purchase of life insurance policies for my son and grandson. While these are difficult subjects to discuss, Colin made the entire process easy, and a lot less stressful. I am thankful for the experience."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colin was able to make the process of purchasing life insurance for your son and grandson smooth and stress-free. We understand that these conversations can be challenging, and we’re glad Colin was there to support you. Your gratitude means a lot to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!"
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Karen Morgan

January 29, 2025

5  out of  5
rating by Karen Morgan
"Very friendly and helpful! Excellent experience!"
We responded:
"Karen, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. We appreciate your feedback and look forward to welcoming you back soon!"
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Ansley Meyers

January 24, 2025

5  out of  5
rating by Ansley Meyers
"Macall is so genuinely helpful and was I able to swap to State Farm and cancel my old policy. Thanks for helping me save money!"
We responded:
"Ansley, Thank you for your fantastic review! We're delighted to hear that Macall was able to assist you with your policy swap and help you save money. Providing genuine support is what we strive for, and it's wonderful to know you had a positive experience. If you need any further assistance, feel free to reach out. We appreciate your business!"
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Zoe Knight

January 21, 2025

5  out of  5
rating by Zoe Knight
"Matthew was really helpful and not pushy at all when it came to leaving my old car insurance and starting a new policy with State Farm. Great experience overall!"
We responded:
"Zoe, Thank you so much for your kind words! We're thrilled to hear that Matthew was able to assist you in a helpful and non-pushy way. Providing a great experience for our clients is our top priority. If you have any more questions or need further assistance, feel free to reach out. Welcome to State Farm!"
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Megan Thigpen

January 21, 2025

5  out of  5
rating by Megan Thigpen
"Trey was phenomenal to work with. Great with communicating, punctuality, professionalism, and meeting my family's coverage needs. (It's worth mentioning that he saved us about $1300 yr with the exact coverage we had with a local insurance competitor 😉.)"
We responded:
"Megan, Thank you so much for your kind words! We're thrilled to hear that Trey provided you with exceptional service and was able to save you money while meeting your family's coverage needs. We pride ourselves on our communication and professionalism, and it's great to know that it made a difference for you. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! 😊"
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Danyale Taylor

January 15, 2025

5  out of  5
rating by Danyale Taylor
"Colin is a pleasure to work with. He is personable, considerate and shows compassion unlike some other companies I have worked with in the past. He actually listens to your concerns and answers any questions you might have with confidence. (Even if it is not promoting the company he works for. His honesty is what made me choose his company!)"
We responded:
"Danyale, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience working with Colin. He truly embodies our values of compassion and attentive service. We appreciate your trust in us and are glad that his honesty and willingness to listen made a difference for you. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!"